Deleting your Parkito account

You can delete your account at any time, from the app or by writing to us. Deletion is permanent: you can sign up again with the same email address, but your data is not recovered.

From the app

1. Open Parkito and go to Profile (in host mode: Menu).
2. Scroll to the bottom and tap Delete account.
3. Confirm. The account is deleted immediately and you are signed out.

Without the app

If you have already uninstalled the app or cannot sign in, write to help@parkito.app from the email address you registered with, subject "Account deletion". We process the request within 30 days and confirm by email once it is done.

What is deleted

• Profile and personal data (name, email, phone, photo)
• Saved vehicles and licence plates
• Saved payment methods
• Reviews, notifications and preferences
• Chat conversations with hosts and drivers
• For hosts: parking listings and Stripe Connect payout details

What is kept and why

Past bookings and their payments are kept in anonymised form, with nothing that identifies you: we only retain amounts, dates and accounting references to meet Italian tax obligations, for 10 years. Invoices and receipts already issued remain valid.

When deletion has to wait

By law we cannot delete an account with open contractual obligations. Deletion is postponed if:

• you have active or upcoming bookings: complete or cancel them first
• you have an outstanding balance with Parkito
• you are a host and there are active bookings on your parkings
• you are a host and a payout is being processed

In these cases the app tells you the reason. Once it is settled, you can delete the account again.

Data controller

All Indabox S.r.l., Florence, Italy. To exercise your other GDPR rights (access, rectification, portability) write to help@parkito.app. Details are in the Privacy Policy.